Old FAQ
We are happy to answer questions by phone, but call volumes can be high in camping season, and it's likely you may reach our voicemail even during business hours (and definitely on the weekend...we're out camping too!)
Here's the most common questions on these pages. This information may also be found elsewhere on the site, but by reading our product or process FAQ pages you may find what your are looking for faster.
Order FAQ - changes, cancellation, confirmation and other key information
Product specific FAQ Pages
If you have a very specific question about a request, feature, specification or service and can't find it here, of course please email us. If the question relates to a specific camper, we will need to know the serial number or VIN of the vehicle, and then we can then reply with a detailed and accurate answer.
